henryp wrote:We're certainly sorry you received inaccurate information from one employee (NOT a "moron" BTW; simply uninformed) and I am pleased to see our sales manager for his division was so proactive about following up. I see his interests are in getting you the items you want and also in identifying the sales associate who provided the inaccurate data so we can make sure he gets any necessary product training.
Any time you receive unhelpful or unprofessional treatment from a B&H employee PLEASE let me know. We're not interested in punishing anyone but we're committed to improving every day.
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